FAQ

Can I shower with it? Get it wet?

All of our stainless steel jewelry is safe to take into the shower/get wet and shouldn't discolor from occasional exposure to water.

Can it be resized?

All of our cuff bracelets, or rings have some amount of flexibility, and can be resized. However we do not offer that service.

How can I return it?

Any undamaged merchandise you would like to return for a full refund or exchange must be sent back to us at 19 Grosvenor Ave, East Providence RI within 30 business days of receipt of product. With your purchase, you will receive a "Return Slip" Please fill this slip out completely, and include it in your return package. Buyer is responsible for return shipping. Thank you for your understanding! 

Are there more sizes?

Unfortunately, if a size is not listed, then we do not have any more of that size.

Can I return it?

You may return unworn items within 30 days of delivery for a full refund. We will
cover the return shipping costs if the return is a result of our error (e.g.,
you received an incorrect or defective item).

Please send returns to:

Joyful Sentiments Jewelry

19 Grosvenor Ave 

East Providence, RI 02914

You should expect to receive your refund within 2 days of when we receive your package.

To facilitate your return, please use the Return/Exchange card included in your
package. If you have any questions, feel free to contact us via email at info@joyfulsentiments.com
or call us at 401-438-9060.

How does shipping work?

Items ship from our warehouse at 19 Grosvenor Ave, East Providence, RI. Orders placed before 2 PM EST, Monday through Friday, will be shipped the same day. Orders placed after 2 PM EST will be shipped the next business day.

Shipping is free for domestic orders of $35 or more. For international orders, there is a shipping charge of $25.

You will receive a tracking number with an estimated date of arrival once your order has been shipped.

If you have any questions, please reach out via email at info@joyfulsentiments.com

What's is made of?

All of our products are made of high quality, tarnish resistant stainless steel unless
otherwise noted. 

Will it turn my skin green / black?

For the same reason stainless steel is a hypoallergenic metal it will not oxidize and turn your wrist, neck, or finger green. Generally the green is caused by the acids in your body reacting with copper, brass or nickel. These 'filler' metals are generally found in the cheaper silver plated costume jewelry.